FREE SHIPPING

For orders over $70+

PAYMENT METHODS

PayPal, Apple Pay, Google Pay, Shop Pay, Amazon Pay, Amex, Master Card, Diners Club

WHOLESALE

Get to know our wholesale shop www.babalu.com.co

FAQ´s | FREQUENTLY ASKED QUESTIONS

SHIP METHODS

We offer free shipping on all orders over $75 in the U.S.

We have the following shipping options available in the U.S.

Economy - Delivery in 4 to 7 Business Days via UPS/USPS

Standard - Delivery in 3 to 5 Business Days via UPS/USPS

Express - Order by Noon ET. Processing begins that same day. Delivery in 2 to 3 Business Days via UPS

Priority - Order by Noon ET. Processing begins that same day. Delivery in 1 to 2 Business Days via UPS

Please allow 1-2 business days for processing before orders ship from our warehouse.

If shipping to a P.O. Box or APO/FPO address, you must select Economy. Please note transit times will vary.

Please note we do not ship to freight forwarding address.

SHIPMENT TRACKING

You can track your order with the tracking information provided in your shipment notification e-mail.

If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate

WHERE IS MY RETURN?

Once your return package is on the way back to our warehouse the return process has started. When the return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 5 business days from the date your return tracking information shows Delivered. Please allow up to 7 business days for the refund to be processed back to your original form of payment.

ORDERING PROCESSING TIMES

Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed Monday through Friday will be processed and shipped in 1-2 business days.

Orders placed on Friday or over the weekend will start processing on Monday and ship in 1-2 business days.

Certain products may have longer processing times. These will be noted on the product and cart pages.

ORDER TRACKING

Once your order has been shipped, you will receive an e mail notification containing the shipment tracking information.

Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment

TAXES

To the extent that we are required by law to charge and collect taxes on products that we sell, such taxes are charged based on the tax laws applicable to the location to which the order is being shipped or delivered. At checkout, all appropriate taxes will be added to the order total. The tax amount displayed during checkout is an estimate of the tax applicable to your order. This amount may vary slightly from the actual amount of tax payable in connection with your order due to different tax rates which apply as a result of the origin and destination of the item(s) being purchased, as well as other factors

WHAT PAYMENT OPTIONS DO YOU ACCEPT?

We accept Visa, MasterCard, American Express, and Discover cards. Your card will be charged once your order has been shipped.

You can also choose to pay with PayPal